Privacy Policy

Who we are

Florida Home Upgrades provides information and connects Florida homeowners interested in home improvement services, including roofing and impact windows, with service providers.

For privacy-related questions, please contact us using the information provided on our Contact page.

Information we collect

We may collect information that you voluntarily provide through our website forms, including:

• First and last name
• Phone number
• Email address
• ZIP code
• Property or project information
• Type of home improvement service requested
• Other information you choose to provide

Technical information

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Device type
• Browser information
• Pages visited
• Referring website or advertising source
• General website interaction data

Cookies and similar technologies

We may use cookies and similar technologies, including advertising and analytics technologies such as the Meta Pixel, to understand website activity, measure advertising performance and improve our marketing.

How we use your information

We may use the information collected to:

• Respond to your inquiry
• Process your request for information or an estimate
• Contact you regarding your home improvement request
• Connect you with relevant home improvement service providers
• Improve our website and services
• Measure and improve advertising campaigns
• Prevent fraud or misuse of our website
• Comply with applicable legal requirements

Sharing of information

Information submitted through our website may be shared with selected third-party home improvement contractors or service providers when necessary to respond to your request, provide information, schedule a consultation or provide an estimate.

We do not sell your personal information to unrelated third parties for their own independent purposes.

Communications

By submitting a request through our website, you may receive communications related to that request using the contact information you provided.

You may opt out of marketing emails using the unsubscribe link included in those communications.

You may opt out of text messages by replying STOP. Message and data rates may apply.

Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal, accounting and business requirements.

Cookies and advertising technologies

Our website may use cookies, pixels and similar technologies for:

• Website functionality
• Analytics
• Advertising measurement
• Marketing optimization

Managing cookies

These technologies may include services provided by third-party platforms such as Meta.

Users can manage or disable cookies through their browser settings. Some website features may function differently when cookies are disabled.

Your privacy rights

Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.

You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to applicable legal requirements and exceptions.

Third-party websites and providers

Our website may contain links to or interact with third-party service providers.

Florida Home Upgrades is not responsible for the privacy practices of third-party websites or independent service providers.

Changes to this policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised “Last updated” date.

Contact

For questions regarding this Privacy Policy or your personal information, please contact us through the Contact page.